Privacy Policy

V1.2 - Last edited 14th May 2026

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‍1. Introduction: Welcome to Winnovations Plumbing. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or use our residential plumbing services.

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2. Information Collection: We collect information that you provide directly to us when you schedule a service, request a quote, or contact us for support. This may include your name, address, email address, phone number, and details about your heating, cooling, or air quality needs. We may also collect technical information about your visit to our website, including your IP address and browser type, through cookies and similar technologies.

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3. Use of Information: The information we collect is used to:

• Provide, maintain, and improve our services.
• Communicate with you about your appointments, services, and promotions.
• Address and respond to customer service inquiries and requests.
• Enhance the safety and security of our services.
• Comply with legal obligations.

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4. Sharing of Information: We do not share your personal information with third parties except:

We do not share personal information with third parties for marketing purposes.

• With service providers who need access to such information to perform services on our behalf.
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
• With your consent or at your direction.

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5. Data Security: We implement reasonable measures to help protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

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‍6. Your Choices: You may update, correct, or delete information about you at any time by contacting us at (314) 887-6766. You may also opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

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‍7. Changes to This Privacy Policy: We may update this privacy policy from time to time. The updated policy will be indicated by an updated "Effective Date" and the updated policy will be effective as soon as it is accessible.

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8. SMS Messaging & Communications:We do not share personal information with third parties for marketing purposes.

• Program Description: Winnovation Plumbing sends SMS messages to customers who have opted in. Messages may include appointment confirmations, service reminders, dispatch updates, estimate follow-ups, and responses to inquiries you initiated with us.
• Frequency: Message frequency varies. You will receive 5–10 messages a month based on your project needs.
• Opt-out: Reply with OPT OUT or STOP to unsubscribe. We'll confirm via SMS, and you'll stop receiving messages. To rejoin, sign up again.
• Interruption: Message delivery may be delayed or unsuccessful due to carrier issues.
• Cost: Message and data frequency may apply. Contact your wireless provider for details.
• Privacy: For questions about privacy, see our policy at callwinnovation.com/privacy-policy.

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9. SMS Terms & Conditions:We do not share personal information with third parties for marketing purposes.

• Program Description: Winnovation Plumbing sends SMS messages to customers who have opted in. Messages may include appointment confirmations, service reminders, dispatch updates, estimate follow-ups, and responses to inquiries you initiated with us.
• Frequency: Message frequency varies. You will receive 5–10 messages a month based on your project needs.
• Opt-out: Reply with OPT OUT or STOP to unsubscribe. We'll confirm via SMS, and you'll stop receiving messages. To rejoin, sign up again.
• Interruption: Message delivery may be delayed or unsuccessful due to carrier issues.
• Cost: Message and data frequency may apply. Contact your wireless provider for details.
• Privacy: For questions about privacy, see our policy at callwinnovation.com/privacy-policy.

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‍10. Contact Us: If you have any questions about this privacy policy, please contact us at:

• Phone: (314) 887-6766

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